Fluid Benefits Enrollment Status Is Not Reset When Benefits Administration Elections Are Reprocessed
(Doc ID 2578883.1)
Last updated on SEPTEMBER 08, 2023
Applies to:
PeopleSoft Enterprise HCM eBenefits - Version 9.2 and laterPeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and later
Information in this document applies to any platform.
Symptoms
Fluid Enrollment statuses on cards are not being cleared out when elections are cleared out
STEPS
-----------------------
1. Log in to Fluid employee self-service
2. Check out some items on plan type ID cards. The statuses on the plan type ID cards show they have been reviewed.
3. Log out of employee self-service
3. Revert the settings using Ben Admin reprocessing to (Open/Assign)
4. Log back into Fluid employee self-service. The settings on employee self-service are not reverting from 'Changed' to 'Pending Review', as it was expected they would.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |