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EGL 9.2: Approver Receives Error When Attempting To Approve or Deny Reconciliation with Status "Reconciliation in Progress" (Doc ID 2582601.1)

Last updated on JULY 06, 2020

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to Approve or Deny a Reconciliation in the status of “Reconciliation in Progress”, getting below errors:


"The following error occurred when calling DoApprove(): (18036,6237) GLRN_WB.GBL.GLRN_WB_WRK.PB_GO.FieldChange PCPC:7520 Statement:94'

 

Or

"The following error occurred when call DoDeny(): (18036, 6240) GLRN_WB.GBL.GLRN_WB_WRK.PB_GO.FieldChange PCPC:9576 Statement 126"

 

Steps to replicate:

1. Login as ADMIN and navigate to General Ledger > Perform Reconciliation > Configurations
   a) Assign Approver, Reconciler privileges to USERA
   b) Select Approve and Deny for Reconciliation In Progress status
2. Create/Submit Recon with Reconciliation In Progress status
3. USERA navigates to General Ledger > Perform Reconciliation > Workbench and attempts to Approver/Deny
4. Error is received

Replication steps attached.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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