Purchase Order (PO) Schedule Cannot be Closed Even When Fully Matched and Associated Voucher is Posted (Doc ID 2589197.1)

Last updated on FEBRUARY 06, 2024

Applies to:

Symptoms

Purchase Order (PO) schedule cannot be closed even when fully matched and associated voucher is posted.

Steps to reproduce the issue:

1) Create a PO with 1 line, 2 schedules, each with 1 distribution line. Do budget check and dispatch the PO.
2) Create a receipt to fully receive PO line 1 schedule 1 only.
3) Create a voucher, copy from receipt, fully paid the receipt.
4) Do matching, budget check, approve (if necessary).
5) Post the voucher.
6) The status of voucher becomes Matched, Posted.
7) Use Buyer’s Workbench to search for the PO, select PO line 1 schedule 1, try to close it.
8) Notice that even PO line 1, schedule 1 is "Matched", system still reports PO as not Qualified for closure saying that: " The Purchase Order may not be closed because it has not been fully Matched."

Changes

Cause

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