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Irrelevant Error Message When Student Enters Routing Numbers in Fluid Self Service Direct Deposit Page (Doc ID 2593251.1)

Last updated on SEPTEMBER 27, 2019

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : Campus solutions 9.2 version, Student Financials Other

When attempting to add bank routing  information in fluid self service  direct deposit page SSF_DER_DDEP_FL
the following error occurs.

ERROR
-----------------------
Please enter routing number


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Log in as a student and select the option for direct deposit

attempt to add a routing number for a bank that is not setup in the banking table at

(Banking table can be found at Setup Common Objects > Common Definitions > Banking > Banks)

Save and see message "Please enter routing number"   even though you have populated a routing number populated on the self service page.
 

Cause

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In this Document
Symptoms
Cause
Solution
References


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