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E-PORTAL: Getting Kicked Out Of Portal When Switching Homepages (Doc ID 2595458.1)

Last updated on AUGUST 05, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 to 8.58 [Release 8.4]
Information in this document applies to any platform.


Issue reported on PT 8.56.14

HRMS 9.2 PUM 28
FSCM 9.2 PUM 30
PIH 9.1 R2 PUM 3

Environments are load balanced. The issue is not observed when the Load Balancer is not implemented.

After logging in to Portal iHub, clicking on the Homepage Selector to go to any other Homepage, kicks the user out of the system.

The following Error is shown in the logout page:

The issue can be reproduced at will with the following steps:
1. User logs in and lands on a homepage in Portal iHub.
2. Using the homepage selector to access another Homepage kicks the user out of the system.




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