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Text IDs BEN_ENR_SELECTION and SEL_OE_CLOSED Are Not Rendering HTML Formatting (Doc ID 2598199.1)

Last updated on MAY 06, 2020

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Text IDs BEN_ENR_SELECTION and SEL_OE_CLOSED are not rendering correctly for HTML code.  BEN_ENR_SELECTION is also not using the text configured for Event Classification.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add HTML code to an Event Class row for Text ID BEN_ENR_SELECTION
2. Log in as an employee to Benefits Self Service > Benefits Detail > Benefits Enrollment to see that the Text associated to Blank Event Class is used and no HTML is applied.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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