The Benefits Administration Process Is Inserting Additional Pay Credits Using Employee Record Number 0 instead of the Assigned Primary Job (Doc ID 2605825.1)

Last updated on SEPTEMBER 08, 2023

Applies to:

Symptoms

When an employee has multiple job records where Employee Record Number 0 is terminated and Employee Record Number 1 is active and is also the Primary Job, the Benefits Administration process is inserting Additional Pay Credits (Navigation: Payroll for North America > Employee Pay Data USA > Create Additional Pay) to Employee Record Number 0 instead of the assigned primary job. 

Changes

Cause

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