Increased Loan Not Transmitting To COD Properly
(Doc ID 2605929.1)
Last updated on JANUARY 25, 2024
Applies to:
PeopleSoft Enterprise CS Financial Aid - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
Direct Loans (DL) processed with four (4) disbursements for the academic year. There are two disbursements in the fall term, and two disbursements in the spring term.
Student accepts both a subsidized loan for 3,500.00 and an unsubsidized loan for 2,000.00. COD accepts the loans for both origination and disbursement. The first disbursement of the two fall disbursements (for each loan), are disbursed to the students account.
The student then decides to maximize their eligibility of the unsubsidized loan and requests the additional 4,000.00 of their 6,000.00 eligibility. The 4,000.00 loan is originated as a change and the amount sent to COD is 6,000.00. COD accepts the loan with corrections and corrects the loan to 5,000.00, while sending an error message with error code '222'.
In reviewing the XML that was sent to COD, it was noted that the changed disbursement did NOT contain a disbursement number of one (1) for the second loan. The subsequent disbursements updated to reflect the new loan amount, which was corrected from COD for 1,500.00. Disbursement ID 1 was not included on the new loan, and because changes are not made to disbursements that have already been posted to the student account, the correction from COD only included the subsequent disbursements. The Disbursements look as follows:
Disbursement ID 1 = 500.00
Disbursement ID 5 = 1,500.00
Disbursement ID 9 = 1,500.00
Disbursement ID 13 = 1,500.00
The Edit Code of 222 = Award amount is less than the Total Disbursement Amount of all actual and anticipated disbursements. This edit will be triggered after all other Rejecting and correcting award and disbursement edit logic is completed. Edit 222 will only be triggered on award and disbursement maintenance.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |