ETL9.2:Timesheet Is Routing Approvals To Supervisors Who Are On Leave Of Absence (LOA)
(Doc ID 2606855.1)
Last updated on JULY 21, 2023
Applies to:
PeopleSoft Enterprise HCM Time and Labor - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
On : 9.2 version, Technical
ACTUAL BEHAVIOR
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Timesheet Routing Approvals To Supervisors Who Are On Leave Of Absence (LOA)
After upgrade to PUM 28 seeing a new bug where the timesheets are routing approvals to supervisors who are on LOA, instead of skipping them and routing to next approver.
EXPECTED BEHAVIOR
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When manager is on LOA time approval should be routed to next level approver
STEPS
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The issue can be reproduced at will with the following steps:
1) Manager is on leave of absence (LOA)
2) Time reporter submits time on timesheet
3) Approval get routed to the approver who is on LOA and not to next level manager
4) It worked correctly prior to pum 28 that is if manager was on LOA approval was routed to next level manager
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |