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ELM 9.2: After New Registration External Learners Are Not Able to Log In,'Your password has expired'. (Doc ID 2608775.1)

Last updated on JULY 21, 2023

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When attempting to register in External ELM site, the external Learner password has expired.

1. Create ELM_GUEST Account in ELM and HCM with minimal roles.
2. Create External Web Profile. Setup Public Users by checking Allow Public
    Access. Use the ELM_GUEST account created on the previous step.
3. Create new External Learner site.
4. Assign the EXTERNAL web profile.
5. Use the Registration Configuration page (LM_SELF_REG_CONFIG) to set up the
   self registration process. Go to Enterprise Learning > User Profiles >Registration Configuration
6. Use the Sign In page (LM_LOGIN_PG_FLU) to sign into the system or begin a new registration.

7. Click the Register Now on the Sign In page. Fill the Account Information
    page. Then click Register button.


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