Online Review Enrollment Shows Old Plans Description When Clicking Review Enrollment Button.
(Doc ID 2613892.1)
Last updated on JANUARY 27, 2023
Applies to:
PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Online Review Enrollment shows old plans description when clicking Review Enrollment button.
The issue can be reproduced at will with the following steps:
Employee Self Service => Open Enrollment tile
Change Medical Plan from 'A' to 'B'
Medical Plan type tile shows correct plan description
Click Review Enrollment
Enrollment Summary shows 'A' plan description
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |