Text Catalog Message Displays on the Benefits Enrollment Self Service Page Before Effective Date of the Message
(Doc ID 2617509.1)
Last updated on DECEMBER 18, 2020
Applies to:PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
A new effective-dated message was added for a Text ID in the Text Catalog. The Effective Date was set as the day after the Open Enrollment election window closed, i.e., for example, Open Enrollment window closed 11/8 and Text Message Effective Date is 11/9; however, it appeared on the classic Self Service Benefit Enrollment page on 11/8 before the Open Enrollment window closed.
Steps to reproduce the issue:
1. Enter a new message on a Text ID with an Effective Date after the Open Enrollment window is to close but before the January 1 start of the new enrollment year
(Navigation: Set Up HCM > Common Definitions > Text Catalog and Notepad > Maintain Text Catalog).
2. During the Open Enrollment window, open Self Service classic Benefits Enrollment (Navigation: Self Service > Benefits > Benefits Enrollment).
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