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E-PRCS: Down Arrow Not Working on Reporting Console Links (Doc ID 2619478.1)

Last updated on MARCH 12, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

Down arrow on Reporting Console links does not work.

Nothing happens when using the down arrow on any of the links from Reporting Console page. It should expand the links from the Report Console page.

In order to replicate the issue follow the below steps:

1. Log into PIA.
2. Navigate to Reporting Tools > Reporting Console.
3. Click on down arrow from any of the existing links on the page.
4. Nothing will open.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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