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While Applying PUM, At Step Copying ADS-MO Project To File , Error Occurs- "The instance does not exist in the database:ACTIVITY_GUIDE_ITEM ( PTAI_ITEM_ID = OBDCAN100118 ) (257,368). Copy To File failed (257,109)" (Doc ID 2620512.1)

Last updated on JANUARY 26, 2024

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


When attempting to apply updates from HCM PUM Image 34, the following error occurs-

ERROR:

Begin Application Engine Process (257,401)
Copy project to file repository/area/project:  (257,400)
Message Set Number: 257
Message Number: 400
Message Reason: Copy project to file repository/area/project: (257,400)
Error: the instance does not exist in the database:ACTIVITY_GUIDE_ITEM ( PTAI_ITEM_ID = OBDCAN100118 ) (257,368)
Message Set Number: 257
Message Number: 368
Message Reason: Error: the instance does not exist in the database:ACTIVITY_GUIDE_ITEM ( PTAI_ITEM_ID = OBDCAN100118 ) (257,368)
Error: the instance does not exist in the database:ACTIVITY_GUIDE_ITEM ( PTAI_ITEM_ID = OBDCAN100126 ) (257,368)
Message Set Number: 257
Message Number: 368
Message Reason: Error: the instance does not exist in the database:ACTIVITY_GUIDE_ITEM ( PTAI_ITEM_ID = OBDCAN100126 ) (257,368)
Error: the instance does not exist in the database:ACTIVITY_GUIDE_ITEM ( PTAI_ITEM_ID = OBDUSA10013 ) (257,368)
Message Set Number: 257
Message Number: 368
Message Reason: Error: the instance does not exist in the database:ACTIVITY_GUIDE_ITEM ( PTAI_ITEM_ID = OBDUSA10013 ) (257,368)
Error: the instance does not exist in the database:ACTIVITY_GUIDE_ITEM ( PTAI_ITEM_ID = OBDUSA10016 ) (257,368)
Message Set Number: 257
Message Number: 368
Message Reason: Error: the instance does not exist in the database:ACTIVITY_GUIDE_ITEM ( PTAI_ITEM_ID = OBDUSA10016 ) (257,368)
Copy To File failed (257,109)
Message Set Number: 257
Message Number: 109
Message Reason: Copy To File failed (257,109)
End Application Engine Process (257,402)
Application Engine program PTADSAEPRCS ended normally




The issue can be reproduced at will with the following steps:
1. Create a Change Package consisting of the patches desired from HCM PUM Image 34.
2. Begin applying the Change Package.
3. Experience error message on Step, 'Copying ADS-MO Project To File '



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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