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Term Based Service Impacts For No Transcripts Are Not Being Respected. (Doc ID 2620685.1)

Last updated on SEPTEMBER 29, 2020

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

This issue occurs on Campus solution 9.2

Transcripts are being created for students who have a service impact that should prevent them from receiving the transcript if the basis of the service  impact is set to TERM
 (Date based TRAN service indicators /service impacts will be  respected.  This error will ONLY occur if the TRAN system impact is TERM based)


The issue can be reproduced at will with the following steps:
1. Open the service impact TRAN and change the basis of impact from date
specific to term specific.

2. Open any other impacts associated with the service indicator and modify
their basis of impact to TERM as well.

3. Assign your student your term based service indicator/ verify that
SRVC_IND_ACTIVE_DT is not populated for the service indicator in
PS_SRVC_IND_DATA

4. Create a transcript from Records and enrollment > Transcript > transcript
request. Note you the service indicator is not respected and the
transcript is created.

5. Use sql to populate a date in SRVC_IND_ACTIVE_DT and note that now a
transcript will not be created for the student.
 

Cause

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In this Document
Symptoms
Cause
Solution
References


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