The Employee’s Business Partner Information Is Not Listing For Employees
(Doc ID 2625669.1)
Last updated on JANUARY 26, 2024
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Unable to see Business Partner information in the ESS Personal Details Page for Employee.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login as an Administrator
2. Go to Group Definition and create a Group ID with Group Definitions (Navigation: Workforce Administrator > Manage Business Partners > Group Build)
3. Add details for Security by Group
4. Go to Matrix Teams and Add the Details for Matrix Types
5. In the Matrix Team, add all the details and in the Source select Access Type 'By Group ID'
6. In the Partner Configuration > Configure Business Partner select the checkbox for Company Directory and Personal Details
7. Enter details for Alternate Team Contact
8. Go to Employee Self Service > Personal Details
9. No Business Partner Information is observed.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |