AWE - Monitor Approval - Reassigned Workflow Items To Another User Don't Show-Up In Target User's Worklist
(Doc ID 2632457.1)
Last updated on JULY 21, 2023
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
On a Custom Approval ProcessID, reassigned Workflow items are not showing-up in the target users Worklist for them to approve.
The issue can be reproduced at will with the following steps:
- Login as <USERID1>
- Go to Monitor Approvals > Reassign approval request item to <USERID2>
- Login as <USERID2>
- Go to Worklist > Worklist Details
- The reassigned item is not listed.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |