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AWE - Monitor Approval - Reassigned Workflow Items To Another User Don't Show-Up In Target User's Worklist (Doc ID 2632457.1)

Last updated on JULY 21, 2023

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


On a Custom Approval ProcessID, reassigned Workflow items are not showing-up in the target users Worklist for them to approve.

The issue can be reproduced at will with the following steps:

  1. Login as <USERID1>
  2. Go to Monitor Approvals > Reassign approval request item to <USERID2>
  3. Login as  <USERID2>
  4. Go to Worklist > Worklist Details
  5. The reassigned item is not listed.




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