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Guided Self Service Approvals Page Shows Requestor Comments Unformatted (Doc ID 2633861.1)

Last updated on JANUARY 26, 2024

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When working with the guided self service, the requestor comments show unformatted on the Approval page.


The issue can be reproduced at will with the following steps:
1. Go to Manager Self Service Fluid Home page> Approval tile>Fluid Pending Approvals page
2. Check requestor comments
3. Comments show unformatted in one single line without carriage return.


Cause

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In this Document
Symptoms
Cause
Solution
References


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