E-PUM: Error ORA-12638: Credential retrieval failed When Connecting to the PUM Using SQLPlus
(Doc ID 2634048.1)
Last updated on JULY 27, 2022
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.57 and laterInformation in this document applies to any platform.
Symptoms
PeoplSoft Update Manager (PUM) DPK
Not able to connect to the PUM database using sqlplus when logged in to the server with the Domain Admin account.
Replication Steps
- Log in the Windows environment as a local admin.
- Perform the DPK install.
- Log into the environment as a domain account.
- Attempt to connect to the PUM database using SQLPlus.
- Get error ORA-12638: Credential retrieval failed.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |