My Oracle Support Banner

EGL 9.2: Unable to Download Journal Lines to Excel from Manage Journal Approval Page (Doc ID 2634697.1)

Last updated on AUGUST 03, 2020

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Journal Entry grid is missing Download to Excel icon when navigation done from Manage Journal Approval

Steps to Replicate:

1.  Navigate to General Ledger > Journals > Journal Entry > Manage Journal Approval
2.  Search for journals with Approval Status = Pending
3.  Click on Journal
4.  Click "Go to Journal Entry Page" hyperlink - Download to Excel icon is shown on grid
5a. Click on Next Group icon - Next Group replication.
    - Download to Excel icon is now missing on JE page
5b. Click on Template List hyperlink - Template replication.
6.  View or Update Template and click Ok to go back to Journal Entry page
   - Download to Excel icon is now missing on JE page

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.