Open Enrollment Terms or Waives All Employee Benefits for Some Employees
(Doc ID 2638406.1)
Last updated on MARCH 29, 2023
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.1 to 9.2 [Release 9.0 to 9]Information in this document applies to any platform.
Symptoms
When Benefits Administration finalizes Open Enrollment, some employees have all benefits terminated unexpectedly.
Steps to reproduce the issue:
1. Run Benefits Administration to finalize Benefits Administration (Navigation: Benefits > Manage Automated Enrollment > Events > Run Automated Event Processing).
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |