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Provider Name Is Incorrect On The Fluid Life And AD/D Details Page When The Vendor Is Changed On The Benefit Plan Table (Doc ID 2644827.1)

Last updated on JULY 27, 2021

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When the Vendor ID is changed on the Benefit Plan Table, the Fluid life and AD/D details page in self-service (Employee Self Service > Benefits Summary and select the Life and AD/D tile), shows the older provider name. 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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