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Different Percentages in Pie Chart in Enrollment Summary and Enrollment Preview for Same Event (Doc ID 2649429.1)

Last updated on AUGUST 22, 2023

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Percentages for each benefit in the pie chart on the Enrollment Summary and Enrollment Preview are different for the same event

Steps to reproduce the issue:

     1. Review the percents for each benefit in the pie chart on the Enrollment Summary (Navigation: Employee Self Service > Benefits Details tile > Benefits Enrollment).
     2. Compare the percents on the Enrollment Preview to those on the Enrollment Summary (Navigation: Employee Self Service > Benefits Details tile > Benefits Enrollment, Review Enrollment button).
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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