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E-CLOUD: Download Patches from Channel Subscription Fails with 'An error occurred while downloading packages for channel...' 'Some of the artifacts could not be downloaded. Review and retry channel subscription' (Doc ID 2652206.1)

Last updated on JANUARY 19, 2023

Applies to:

PeopleSoft Cloud Manager - Version 10 and later
Information in this document applies to any platform.


On : CM 10 version, Cloud Manager Configuration

Downloading updates in HCM Subscription on Cloud Manager fails with the below error:


Download Error

An error occurred while downloading packages for channel XXXX

For more details about the error review download log files. Unsubscribe and subscribe again to retry download.


A screenshot of the error message is below:



The download log file will also contain the below message:

The issue can be reproduced at will with the following steps:
1. Configure the File Server.
2. Create subscription to HCM Channel.
3. Download updates.




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