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ELM 9.2: When Submitting Multiple or Single Learners to Enroll for a Class from Enroll Learner Page and on Click of Submit Enrollment Button, Notice Taking Long Time or Just Spins (Doc ID 2653358.1)

Last updated on APRIL 12, 2020

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When submitting multiple or single learners to Enroll for a class from Enroll Learner page and on click of submit Enrollment button it is taking long time or just spins.



Steps to Replicate the Issue:

1)  Navigate to Enterprise Learning > Learner Tasks > Enroll Learners
2)  Select the Requestor
3)  Select the course and Search
4)  Then, search and select a Learner or Learners and submit the enrollment, notice that page spins or eventually time out. 


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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