My Oracle Support Banner

ELM 9.2: When Submitting Multiple or Single Learners to Enroll for a Class from Enroll Learner Page and on Click of Submit Enrollment Button, Notice Taking Long Time or Just Spins (Doc ID 2653358.1)

Last updated on MAY 25, 2023

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When submitting multiple or single learners to Enroll for a class from Enroll Learner page and on click of submit Enrollment button it is taking long time or just spins.



Steps to Replicate the Issue:

1)  Navigate to Enterprise Learning > Learner Tasks > Enroll Learners
2)  Select the Requestor
3)  Select the course and Search
4)  Then, search and select a Learner or Learners and submit the enrollment, notice that page spins or eventually time out. 


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.