The Per Pay Period Cost for a Flexible Spending Account (FSA) Plan is Incorrect on the Fluid Worksheet and Benefits Enrollment for a Rehired Employee when the Termination Occurred Earlier in the Same Year (Doc ID 2656412.1)

Last updated on FEBRUARY 28, 2023

Applies to:

Symptoms

An employee terminates and is rehired in the same calendar year.

• If the employee is electing an Annual Pledge at the time of rehire that is higher than their contributions to the Flex Spending Account Plan during their earlier employment in the year, the Fluid Flex Spending Election page and Flex Spending Worksheet do not reflect the year-do-date contributions and calculate the per pay period amount as if it will be deducted over the remaining pay periods in the year. However, when the employee selects Done on the enrollment page and returns to the Enrollment Summary page, the per pay period amount is correct, that is, the Annual Pledge less the prior contributions divided by the pay periods remaining. The Benefit Statement also reflects the correct per pay period amount. When the Event is finalized either through batch Automated Event Processing or On-Demand Event Maintenance, the Event will process correctly.
• If the employee is electing an Annual Pledge at the time of rehire that is lower than their contributions to the flex Spending Account Plan during their earlier employment in the year, the Fluid Flex Spending Election page and Flex Spending Worksheet do not reflect the year-to-date contributions and calculate the per pay period amount as if it will be deducted over the remaining pay periods in the year. However, when the employee selects Done on the enrollment page and returns to the Enrollment Summary page, the per pay period amount is shown as 0. The Benefit Statement reflects the new amount elected as their Annual Pledge but also shows a 0 per pay period amount. When the Event is finalized either through batch Automated Event Processing or On-Demand Event Maintenance, the Event will process to Election Error and give an error message for this condition.

Steps to reproduce the issue:

     1. Terminate an employee who had been participating in an FSA (Navigation: Workforce Administration > Job Information > Job Data).
     2. Rehire the employee later in the same calendar year (Navigation: Workforce Administration > Job Information > Job Data).
     3. Employee enrolls in the FSA again in Fluid Self Service (Navigation: Employee Self Service > Benefits Details tile > Benefits Enrollment).

Changes

Cause

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