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ELM 9.2:Unable to access Run Control Update Registry Page (Doc ID 2660508.1)

Last updated on JUNE 04, 2020

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


When attempting to access Run Control Update Registry page the following error occurs.

Blank page with
http://xxxxxxxx:12xx/psp/ps/EMPLOYEE/ERP/c/RUN_CONTROL_MANAGEMENT.EORC_RCCMPS.GBL


The Url has this error code
http://xxxxxxxx:12xx/psp/ps/?cmd=PortalError&PErrKey=0.9569xxxxxxxxxxxx



The issue can be reproduced at will with the following steps:
1. Enterprise Components > Run Control Registry > Run Control Update Registry



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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