Handling Exceptional Refund Situation
(Doc ID 2661750.1)
Last updated on APRIL 23, 2020
Applies to:PeopleSoft Enterprise CS Student Financials - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
A situation has occurred that requires a change to the refund policy for some, but not all, term fees. The usual refund policy is to not refund students at the mid way point in the term.
All term fees use the same Adjustment Calendar, ADJUST1. A new reason code for this exceptional refund situation is being added to the ADJUST1 Adjustment Calendar to grant a refund at mid way in the term. All students who drop classes as of the mid way point will have the dropped enrollment record updated with this new reason code (NEWR).
Since all term fees use ADJUST1, and some term fees will not be refunded, what is the recommendation to accommodate these requirements? This exceptional situation will be for one term only.
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