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EBI9.2: Error when AdjustingCredit Bills Having Lines with Project Chartfields Populated (Doc ID 2665740.1)

Last updated on SEPTEMBER 30, 2024

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to adjust a credit bill, the following error occurs.

ERROR
------------

FetchValue: Row 2 not found in scroll level 1. (2,156) SCM_BI_INVOICE.ChartfieldDisplay.OnExecute Name:PrjIdRowInsertEnableDisable PCPC:35479 Statement:635 Called from:BI_LINE_DST.LINE_DST_SEQ_NUM.RowInsert Statement:3 The specified row number is invalid for the indicated scroll level. This may occur with various PeopleCode built-in functions that specify a row within a scroll. Review the PeopleCode that is generating the message and the page definition and correct as appropriate.

REPLICATION STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Standard Billing page and create online billing invoice
2. Go to Line- Proj Info tab and populate PC Bus Unit , Project, Activity and Analyses Type fields
3. Save the invoice and change its status from NEW to RDY
4. Go to Billing/ Generate Invoices/ Non-Consolidated and run Single Action Invoice process
5. Process runs successfully - and invoice status is changed to INV under Billing/ Review billing information/ Details
6. Go to Billing/ Maintain Bills/ Adjust Selected Bill Lines and Save the action having Adjust Selected Lines selected, Line opt selected as Credit Line, having as Adjustment reason Return -new invoice is created
7. Go to Standard Billing page and change the status of the new invoice created from NEW to RDY
8 .Go to Billing/ Generate Invoices/ Non-Consolidated and run Single Action Invoice process
9. Process runs successfully - and invoice status is changed to INV under Billing/ Review billing information/ Details
10. Go to Billing/ Maintain Bills/ Adjust Selected Bill Lines and Save the action having Adjust Selected Lines selected, Line opt selected as Create Reversal and Rebill, having as Adjustment reason Return -Message error is received.

For the replication steps, please review GI-OSS- Replication_document.pdf.

NOTE: In the  attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).  Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

Cause

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In this Document
Symptoms
Cause
Solution
References


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