When Using Smart HR Transactions for Future Rehire Received 'Further Processing required. This person is currently active in the Human Resources system. This request has been sent to the Human resources department to complete the hire process'. (Doc ID 2670888.1)

Last updated on JANUARY 26, 2024

Applies to:

Symptoms

When Terminating a Contingent Worker (CWR) and then Hiring them as an Employee (EMPL) On the Same Effective Date through Smart HR Transactions the following message is returned:

Steps to reproduce the issue:

1. Navigate to Workforce Administration > Job Information > Job Data
2. Select a Contingent Worker (CWR), add future dated Termination row.
3. Navigate to Set Up HCM > Product Related > Workforce Administration > Smart HR Template > Template Creation
    Identify the template to be used to hire Terminated Contingent Workers as Employees
4. Then, hire the CWR as an Employee with same future date as the Termination.
    Main Menu > Workforce Administration > Smart HR Template > Smart HR Transactions
5. Select the template identified in Step 3, then click Create Transaction
6. Enter required information not already defaulted on Template, click Save and Submit
7. Note above message is returned

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.