My Oracle Support Banner

COBRA Coverage Cannot Be Terminated Early for Non-Employee COBRA Participant when Empl Rcd/Benefit Record Number is Not 0 (Doc ID 2671467.1)

Last updated on JULY 20, 2020

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When trying to terminate Cobra coverage for Health Benefits for non-payment, the Coverage Begin Date on the termination row in Health Benefits is not updated on the record of a non-employee COBRA participant when his/her Empl Rcd/Benefit Record Number is not 0. No message is received that this date is being updated.

Steps to reproduce the issue:

     1. Terminate the COBRA coverage of a non-employee participant with an Empl Rcd/Benefit Record Number of 1 (Navigation: Benefits > Administer COBRA Benefits > Terminate COBRA Coverage > Terminate Participant).
     2. Check the COBRA Health enrollment record (Navigation: Benefits > Administer COBRA Benefits > Enroll in Benefits > Health Benefits).

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.