Fluid Benefits Summary shows Incorrect Enrollment Details When Employees are Enrolled in Benefits With Multiple Benefit Record Numbers. (Doc ID 2674633.1)

Last updated on JULY 06, 2023

Applies to:

Symptoms

Fluid Benefits Summary shows incorrect enrollment details when employees are enrolled in benefits with multiple benefit record numbers.  The details are of a different Benefit Record Number than the job being reviewed.  This affects both employee self service:  Navigation:  Employee Self Service, Benefits Details, Benefits Summary and the Administration page:  Navigation:  Benefits > Review Employee Benefits > Benefits Summary > Deduction Summary.

Changes

Cause

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