Fluid Benefits Summary shows Incorrect Enrollment Details When Employees are Enrolled in Benefits With Multiple Benefit Record Numbers.
(Doc ID 2674633.1)
Last updated on JULY 06, 2023
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
Fluid Benefits Summary shows incorrect enrollment details when employees are enrolled in benefits with multiple benefit record numbers. The details are of a different Benefit Record Number than the job being reviewed. This affects both employee self service: Navigation: Employee Self Service, Benefits Details, Benefits Summary and the Administration page: Navigation: Benefits > Review Employee Benefits > Benefits Summary > Deduction Summary.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
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