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Fluid Benefits Summary shows Incorrect Enrollment Details When Employees are Enrolled in Benefits With Multiple Benefit Record Numbers. (Doc ID 2674633.1)

Last updated on JUNE 03, 2020

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Fluid Benefits Summary shows incorrect enrollment details when employees are enrolled in benefits with multiple benefit record numbers.  The details are of a different Benefit Record Number than the job being reviewed.  This affects both employee self service:  Navigation:  Employee Self Service, Benefits Details, Benefits Summary and the Administration page:  Navigation:  Benefits > Review Employee Benefits > Benefits Summary > Deduction Summary.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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