Fluid Dependent/Beneficary Page Incorrectly Saves Dependent Address Details When Same Address as Employee is Checked
(Doc ID 2676844.1)
Last updated on NOVEMBER 10, 2023
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
In the Fluid Dependent/Beneficary Page, for a dependent that is currently using Same Address as Employee, if the Student field is changed from No to Yes, or a spelling of a dependent's name is changed but no change to the address is added, the Address details are incorrectly populated in the PS_DEP_BEN_ADDR record.
The issue can be reproduced at will with the following steps:
1) Log in as a Fluid user (Navigation to Fluid-> ESS-> Benefit Details->Dependent/Beneficiary Info)
2) Verify that Same as Mine is set to Yes.
3) Update Student Indicator from 'N' to'Y' for a Dependent and Save or change the spelling of a Dependents Name.
4) In PS Query, look at the DEP_BEN_ADDR record
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |