My Oracle Support Banner

Fluid Life Event: Incorrect Message 'Changes To Your Benefits Enrollment Are Not Permitted' Received When Selecting Life Event Date Before The Event (Doc ID 2677228.1)

Last updated on JUNE 03, 2020

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When starting a Life Event (Navigation: Employee Self Service> Benefits Details> Life Events), if you select the As of Date before selecting the Event, the following message occurs which is incorrect:

Message:
Changes to your benefits enrollment are not permitted.
You are not permitted to make any changes to your benefits enrollment, because more than days have elapsed since this event date. If the date entered is correct select OK to continue. If the date was entered incorrectly, enter the correct date and select OK.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.