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When Creating a Delegation Request, the Notification Email to the Delegatee/Proxy is Not Sent after Submitting the Transaction. (Doc ID 2685211.1)

Last updated on AUGUST 13, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.


When creating a delegation request,  the notification email to the Delegatee/Proxy is not sent when the transaction is submitted.

Steps to Replicate Issue:

1. Navigate to Create Delegation Request
2. Select Dates
3. Select Employee for delegation.
    Note: Ensure Employee has an email address setup from Peopletools > Security >User Profiles
4. Select transactions to delegate
5. Click ‘Submit’




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