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ELM 9.2: Outlook Integration .ics File Not Generated in Email Notification after following Steps Mentioned in Red Paper (Doc ID 2687376.1)

Last updated on MARCH 05, 2022

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

.ics File Attachment is missing in enrollment Outlook mails


The issue can be reproduced at will with the following steps:
1. Login as a Learner.
2. Enroll a course.
3.Login as Manager.
4.Navigate to Enterprise Learning > Notification > Enrollment Notification. Run LM_NOTIFY.
5. Process Ran to SUCCESS.
6.Validate if the Learner receives an email with .ICS file attachment.


Setup was done as mentioned in PeopleSoft Enterprise Learning Management 9.2 Calendar Integration Guide (Doc ID 1942688.1)

  

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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