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EPY: Some Employees Do Not Receive an Email Notification Upon W-2 Consent Change (Doc ID 2691777.1)

Last updated on AUGUST 12, 2024

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When an Employee changes their W-2 to Consent to receive email notifications, some Employees do not receive the email notification after the save.

The customer does not understand why this is happening to some employees, they all should receive email notifications.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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