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After Upgrade to Image 32, 'Populate Usage Desktop' Process (IN_USG_DSKTP) Abends With Duplicate Insert Error at Step IN_USG_DSKTP.NonCost.INST (Doc ID 2692570.1)

Last updated on JULY 20, 2020

Applies to:

PeopleSoft Enterprise SCM Inventory - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

When attempting to run the 'Populate Usage Desktop' process (IN_USG_DSKTP) (navigation: Inventory, Manage Inventory, Analyze Inventory, Populate Usage Desktop), the process abends with Duplicate Insert Error at step IN_USG_DSKTP.NonCost.INST.

This occurs after upgrade to Image 32 and is specific to SQL Server database.

Steps to Reproduce the Issue:

  1. Inventory, Manage Inventory, Analyze Inventory, Populate Usage Desktop.
  2. Run process Populate Usage Desktop for calendar month.

Changes

Upgrade to Image 32.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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