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Issue With Address Type Field In Dependent Information Page (Doc ID 2694181.1)

Last updated on JANUARY 26, 2024

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


Issue with Address type field in dependent information page

There are 2 issues faced in address type field, please see below navigation.
Navigation: Workforce Administration > Personal Information > Personal Relationships > Dependent Information > Address
1. Invalid value in the Address type field
2. It display all the address type values in the field instead of displaying related address type present for the person.
 

STEPS
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The issue can be reproduced at will with the following steps:
Scenario 1
Execution Steps
1. Log in with Person ID XXXXXX and we will be able to see all the address type value in the drop down.
2. Navigate to Workforce Admin > Personal Information > Biographical > Modify a Person.
3. Only two address type (Home and Mailing) present for person ID XXXXXX
4. Select any other address type apart from Home and Mailing. I have selected Billing and saved the transaction.
5. Again open the page and we will be able to see invalid value in address type drop down.

Scenario 2
Execution Steps
1. When I open the page, I can see invalid value and after clicking on drop down I can see related address type Home and Mailing as present in the modify a person navigation.
2. Uncheck same address as employee and it populates all the address type values.
3. Again check same address as employee, Now I can see all the translate value instead of only Home and mailing values.



Cause

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In this Document
Symptoms
Cause
Solution
References


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