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Fluid Benefits Summary Error: Decimal Division by Zero Occurred (Doc ID 2694995.1)

Last updated on JULY 28, 2020

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In Fluid Benefit Summary, when you click on a Benefit Plan where an employees latest payroll deduction is a negative deduction, the following error occurs:


ERROR
-----------------------
ErrorReturn-> 109 - Decimal division by zero occurred. (180,109)
BEN_SUMMARY_FL.Page.SubPage.LatestDeductions.OnExecute Name:PopulateData PCPC:5312 Statement:78
Called from:BEN_SUMMARY_FL.Page.SubPage.LatestDeductions.OnExecute Name:BuildPage Statement:8
Called from:BEN_SUMMARY_FL.Page.DetailSection.PlanX.OnExecute Name:BuildPage Statement:20
Called from:BEN_SUMMARY_FL.Controller.XPlanController.PlanXController.OnExecute Name:BuildXPageBody Statement:11
Called from:BEN_SUMMARY_FL.Controller.BasePlanController.OnExecute Name:PostBuild Statement:17


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Ensure that an employees latest payroll deduction on a Benefit Plan (ex: Medical) is a negative deduction.
2. Go to Employee Self Service> Benefit Details> Benefit Summary
3. Click on Medical Tile
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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