When Starting a Life Event, this Error Occurs: Exception Occured: A New Activity Guide Instance Cannot Be Created From The Context Data.
(Doc ID 2695561.1)
Last updated on AUGUST 17, 2021
Applies to:PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
On : 9.2 version, Fluid Benefits
When trying to start a new life event, the following error occurs:
Exception Occured: A new Activity Guide Instance cannot be created from the context data.
Steps to reproduce the issue:
1. Navigate to Employee Self Service > Benefit Details tile > Life Events tile.
2. Select Life Event.
3. Enter As Of Date.
4. Click the Start Life Event button.
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