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When Starting a Life Event, this Error Occurs: Exception Occured: A New Activity Guide Instance Cannot Be Created From The Context Data. (Doc ID 2695561.1)

Last updated on JULY 30, 2020

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Fluid Benefits

When trying to start a new life event, the following error occurs:

ERROR
-----------------------
Exception Occured: A new Activity Guide Instance cannot be created from the context data.

Steps to reproduce the issue:

     1. Navigate to Employee Self Service > Benefit Details tile > Life Events tile.
     2. Select Life Event.
     3. Enter As Of Date.
     4. Click the Start Life Event button.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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