When Starting a Life Event, this Error Occurs: Exception Occured: A new Activity Guide Instance cannot be created from the context data.
(Doc ID 2695561.1)
Last updated on NOVEMBER 09, 2023
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When trying to start a new life event, the following error occurs:
ERROR
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Exception Occurred: A new Activity Guide Instance cannot be created from the context data.
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Exception Occurred: A new Activity Guide Instance cannot be created from the context data.
Steps to reproduce the issue:
1. Navigate to Employee Self Service > Benefit Details tile > Life Events tile.
2. Select Life Event.
3. Enter As Of Date.
4. Click the Start Life Event button.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |