My Oracle Support Banner

Inconsistent Behavior With The 'Edit' Button Contained In The Insurance Summary Page (Doc ID 2697435.1)

Last updated on JANUARY 27, 2023

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Inconsistent behavior with the 'Edit' button contained in the Insurance Summary page. When the date is changed in the date prompt, the 'Edit' will either appear or disappear. The issue can be reproduced at will with the following steps:

  1. Navigate to Classic Employee Self Service => Benefits => Insurance Summary.
  2. Click on any Life Insurance Plan link.
  3. Change the date on the Calendar, click Go.
  4. Edit button disappears.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.