The Document Column of the Grid on the Approve Document Upload Page Updates Incorrectly when a Document Is Approved
(Doc ID 2701221.1)
Last updated on NOVEMBER 09, 2023
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When a Benefits Administrator approves a document using the "Approve Document Upload" page on the Benefits Administrator's dashboard, the row that is approved is removed from the grid; however, the Document name is not removed, so either there is a blank row with the old document name or the document name for the row that was approved or denied is now on another row.
Steps to reproduce the issue:
1. Select Approve Document Upload from the Benefits Administrator dashboard (Navigation: Workforce Administrator homepage > Benefits Administrator tile > Review Employee Benefits > Approve Document Upload).
2. Approve one of the documents that has been uploaded.
3. Review the grid.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |