Benefits Administration Is Not Enrolling Employees in Default Benefit Plans
(Doc ID 2708110.1)
Last updated on NOVEMBER 09, 2023
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
A new employee was not defaulted into enrollment in the only Leave Plan for which they were eligible when the new hire event was finalized.
Steps to reproduce the issue:
1. Process an employee's new hire event through to Finalized - Enrolled (Navigation: Benefits > Manage Automated Enrollment > Events > On-Demand Event Maintenance).
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |