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Benefits Administration Is Not Enrolling Employees in Default Benefit Plans (Doc ID 2708110.1)

Last updated on SEPTEMBER 04, 2020

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

A new employee was not defaulted into enrollment in the only Leave Plan for which they were eligible when the new hire event was finalized.

Steps to reproduce the issue:

     1. Process an employee's new hire event through to Finalized - Enrolled (Navigation: Benefits > Manage Automated Enrollment > Events > On-Demand Event Maintenance).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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