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E-AWE: After Upgrading Tools, Clicking on Any Expense Worklist Link Fails with '500 Internal Server Error. The server encountered an unexpected condition which prevented it from fulfilling the request.' (Doc ID 2712038.1)

Last updated on SEPTEMBER 21, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

After upgrading to PeopleTools: 8.57.11, FSCM 9.2.16, the error below is seen when clicking on a pending Expense Approval link in the Worklist:



The site is using Mobile Approval Framework. Other Worklist links like Requisitions exhibit the same behavior. The issue is not browser specific, as it occurs when using Chrome, Firefox, IE and Edge.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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