Plan Type Offered in Prior Year Displays in Current Benefit Statements Although No Longer Offered
(Doc ID 2719153.1)
Last updated on AUGUST 06, 2021
Applies to:PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
A Plan Type offered in the prior year still displays in the current Benefits Statements - both Enrollment Preview and Submitted Enrollment.
The issue can be reproduced at will with the following steps:
1. Discontinue a Plan Type in the new year's Benefit Program (Navigation: Set Up HCM > Product Related > Base Benefits > Program Structure > Benefit Program Table).
2. Create Open Enrollment Events (Navigation: Benefits > Manage Automated Enrollment > Events > Run Automated Event Processing).
3. Log in as an employee.
4. Navigate to Benefits Enrollment for Open Enrollment (Navigation: Employee Self Service > Open Enrollment tile, Benefits Enrollment step)
5. Click the Enrollment Preview Statement button.
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