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Text ID ENR_COVERAGE02 Does Not Display Text Based Upon Life Event Type. (Doc ID 2723668.1)

Last updated on OCTOBER 28, 2020

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The ENR_COVERAGE02 code was configured to display a specific message for Open Enrollment and Life events, however the text catalog is not displaying different text based upon the Event Class.  The text displayed is the generic version for blank event types.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add text specific to different Event Types. Navigation: Setup HCM > Common Definitions > Text Catalog and Notepad > Configure Text Catalog
2. Log in as employee and select a Life Event. Navigation:  Employee Self Service > Benefits Detail > Life Events

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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