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EAR9.2: Feature of Sending Mass Emails Of Dunning Letters (Doc ID 2725997.1)

Last updated on AUGUST 12, 2021

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Accounts Receivable module was not allowing sending of mass emails of dunning letters.
With Covid 19, AR collections are becoming more important than ever, not having a possibility to email these automatically can cause significant payment delays as sending these via post in these times has its own challenges, especially in certain regions.

For understanding better how the flow is updated, you may also review uploaded sample file- MASS_EMAIL_DUNNING.pdf file.

Cause

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In this Document
Symptoms
Cause
Solution
References


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