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For Plan Types 4x And 6x, Enrollment Preview And Confirmation Statements Display Annual Amounts as Per Pay Period Cost (Doc ID 2730713.1)

Last updated on MAY 02, 2023

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When an employee's primary Job Record is not '0', but their Benefits Record number is '0', the annual amount is displayed as the per pay period cost for Savings Plans, HSA, Health, and Dependent Care on the Enrollment Preview and Confirmation Statements. This only happens if there is a mismatch between the Job Record and the Benefits Record.
 
Steps to reproduce the issue:

     1. An employee with a primary Job Record greater than 0 but with Benefits Record 0 elects an Annual Pledge for Open Enrollment (Navigation: Employee Self Service > Open Enrollment tile > Benefits Enrollment step).
     2. Employee selects Enrollment Preview Statement button.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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