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Purchase Order Workflow Is NOT Triggering When Amount Is Increased After First Purchase Order Save While Remining In The Purchase Order Page (Doc ID 2732164.1)

Last updated on JULY 03, 2023

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When creating a new PO and submit it for approval then staying on the same PO page and increasing the PO Quantity, system is not re-triggering the workflow again based on the new changes to the PO Quantity.

The issue can be reproduced at will with the following steps:

  1. Enable PO Workflow
  2. Make sure to have just “Header” approval
  3. Add a new PO with $10,000
  4. Save the PO, but do NOT go out of the PO page
  5. System triggered an approval workflow
  6. Increase the Amount to $15,000
  7. Save the PO,  The workflow table still shows one row, that means the workflow is NOT retriggered, it should have terminated the existing workflow and restarted a new one.



Cause

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In this Document
Symptoms
Cause
Solution
References


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